IoTKinect
Data service degradation in Kuwait 4G networks
Identified-Dear customers, kindly note that data traffic in Kuwait is still blocked. We will notify you immediately once we receive any further updates.
Mar 10, 07:15 UTC
Update-We have received confirmation from local operators by phone call that data service has been blocked for all international roaming SIMs because of government instruction. And there is no further information about when the block will be removed. We will follow up with local operators.
Mar 9, 08:12 UTC
Investigating-We have detected a data service degradation in all Kuwait 4G networks since 22:00 UTC. Currently, network attach is rejected by the local 4G operator networks. Data service is available only in Kuwait 2G networks. We are requesting local operators to investigate the issue.
Mar 9, 07:53 UTC

IoTKinect SIM Connectivity

Management PortalOperational
APIOperational
Mobile Core NetworkOperational
Data ConnectivityOperational
SMS ConnectivityOperational
Signalling ConnectivityOperational
Roaming DestinationsOperational
SFTP data streamOperational
API data streamOperational
eSIM for Consumer platformOperational

IoTKinect Systems

GPS TrackingOperational
EdgeKinect VisionOperational
Edgekinect CoreOperational
FerryKinectOperational

Scheduled Maintenance

SMFs (data nodes) maintenance (stage 1)
Scheduled: Mar 11, 07:00 - 09:00 UTC
Scheduled-Dear customers We are going to perform a planned maintenance (upgrade) on SMF data nodes. During this activity, data sessions for some devices will be closed and re-established via another SMF. This procedure should be seamless for your devices. Please note that we will check the availability of your service after the maintenance window has passed. Should you have any questions or require further clarification, please do not hesitate to reach out to our 24/7 customer support team. We value your partnership and appreciate your understanding during this essential maintenance period. In the exceptional situation if you detect something abnormal please do not hesitate to contact our support team at [email protected]. We remain committed to providing you with exceptional service.
Mar 5, 16:08 UTC
SMFs (data nodes) maintenance (stage 2)
Scheduled: Mar 12, 07:00 - 09:00 UTC
Scheduled-Dear customers We are going to perform a planned maintenance (upgrade) on SMF data nodes. During this activity, data sessions for some devices will be closed and re-established via another SMF. This procedure should be seamless for your devices. Please note that we will check the availability of your service after the maintenance window has passed. Should you have any questions or require further clarification, please do not hesitate to reach out to our 24/7 customer support team. We value your partnership and appreciate your understanding during this essential maintenance period. In the exceptional situation if you detect something abnormal please do not hesitate to contact our support team at [email protected]. We remain committed to providing you with exceptional service.
Mar 5, 16:09 UTC
Maintenance work on CGNAT in Singapore.
Scheduled: Mar 12, 17:00 - 21:00 UTC
Scheduled-Dear customers, As part of our ongoing commitment to delivering best-in-class services to our valued customers worldwide, we will be performing a maintenance on our CGNAT in Singapore. Please be assured that we will closely monitor service availability throughout and following the maintenance window.
Mar 5, 16:16 UTC
Maintenance work on CGNAT in Marseille.
Scheduled: Mar 16, 22:45 - 01:00 UTC
Scheduled-Dear customers, As part of our ongoing commitment to delivering best-in-class services to our valued customers worldwide, we will be performing a maintenance on our CGNAT in Marseille. Please be assured that we will closely monitor service availability throughout and following the maintenance window.
Mar 10, 14:15 UTC
Maintenance work on CGNAT in USA.
Scheduled: Mar 17, 11:00 - 13:00 UTC
Scheduled-Dear customers, As part of our ongoing commitment to delivering best-in-class services to our valued customers worldwide, we will be performing a maintenance on our CGNAT in USA. Please be assured that we will closely monitor service availability throughout and following the maintenance window.
Mar 10, 14:13 UTC
Maintenance works on infrastructure in Brussels.
Scheduled: Mar 17, 20:00 - 21:00 UTC
Scheduled-Dear customers As part of IoTKinect’s ongoing commitment to network stability, IoTKinect will perform a Maintenance works on infrastructure elements in Brussels. No impact is expected for your traffic.
Mar 10, 14:29 UTC

Past Incidents

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026
Maintenance works on SFT platform (HSS).
Completed-The scheduled maintenance has been completed.
Mar 9, 08:39 UTC
In Progress-Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 08:00 UTC
Scheduled-Maintenance will begin as scheduled in 60 minutes.
Mar 9, 07:01 UTC
Scheduled-Dear customers, As a part of our continued commitment in providing the best in class services to our valued customers worldwide, we will execute planned maintenance works on SFT platform (HSS). Please note that no impact is expected for your traffic. We will check the availability of your services during and after the maintenance window has passed. In the exceptional situation if you detect something abnormal please do not hesitate to contact our support team at [email protected].
Mar 2, 15:25 UTC
Mar 8, 2026

No incidents reported.

Mar 7, 2026
Maintenance work on SFTP server.
Completed-The scheduled maintenance has been completed.
Mar 7, 22:30 UTC
In Progress-Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 21:00 UTC
Scheduled-Maintenance will begin as scheduled in 60 minutes.
Mar 7, 20:00 UTC
Scheduled-Dear Customers, Please be informed that SFTP service provider will be performing maintenance work on MFT server. If you are using the SFTP feed for events or CDRs, you may experience delays in file transfers during the maintenance window. After the activity is completed, all pending files will be resent.
Feb 26, 14:41 UTC
Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026
Maintenance work on CGNAT Platform in Marseille.
Completed-The scheduled maintenance has been completed.
Feb 26, 08:00 UTC
In Progress-Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 07:00 UTC
Scheduled-Maintenance will begin as scheduled in 60 minutes.
Feb 26, 06:00 UTC
Scheduled-Dear customers, As part of our ongoing commitment to delivering best-in-class services to our valued customers worldwide, we will be performing a major upgrade on our CGNAT infrastructure in Marseille, with extension of public IP pool. Please be assured that we will closely monitor service availability throughout and following the maintenance window. Important Notice: This upgrade will result in changes to the public IP pools. If you have specific firewall rules configured to allow traffic, we recommend contacting IoTKinect for further details and guidance.
Feb 19, 16:57 UTC
Brussels B22 Data Center Power Work
Completed-The scheduled maintenance has been completed.
Feb 26, 12:00 UTC
In Progress-Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 06:00 UTC
Scheduled-Maintenance will begin as scheduled in 60 minutes.
Feb 26, 05:00 UTC
Scheduled-Dear customers As part of our continued commitment in providing the best in class services to our valued customers worldwide, IoTKinect will perform Power Works in our Brussels B22 data center. No impact is expected and close monitoring is organised by IoTKinect.
Feb 13, 16:05 UTC

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Last updated: Mar 11, 2026, 1:03 AM