IoTKinect SIM Connectivity
Management PortalOperational
APIOperational
Mobile Core NetworkOperational
Data ConnectivityOperational
SMS ConnectivityOperational
Signalling ConnectivityOperational
Roaming DestinationsOperational
SFTP data streamOperational
API data streamOperational
eSIM for Consumer platformOperational
IoTKinect Systems
GPS TrackingOperational
EdgeKinect VisionOperational
Edgekinect CoreOperational
FerryKinectOperational
Scheduled Maintenance
Signaling STP node maintenance Brussels.
Scheduled: Sep 22, 19:00 - 20:00 UTC
Scheduled-Dear customer,
As part of our continued commitment in providing the best-in-class services to our valued customers worldwide, a network maintenance will be performed on our European SCCP analyser.
There should not be any SCCP service impact as redundant systems will secure the service continuity.
Regards
IoTKinect team
Sep 11, 12:37 UTC
Planned Maintenance by eSIM Service Provider
Scheduled: Sep 22, 21:00 - 00:00 UTC
Scheduled-Dear Valued Customer,
We would like to inform you of planned maintenance being performed by one of our eSIM technology providers, starting on 22 September 2026 at 22:00 GMT.
During the maintenance window, eSIM activation services may be temporarily unavailable for up to 90 minutes.
No action is required from your side.
We apologise for any inconvenience and appreciate your understanding.
Kind regards,
IoTKinect Team
Sep 11, 12:08 UTC
CGNAT upgrade in Brussels.
Scheduled: Sep 23, 20:00 - 23:00 UTC
Scheduled-Dear Customers,
As part of our ongoing commitment to delivering best-in-class services worldwide, we will be performing an upgrade of our CGNAT infrastructure in Brussels.
During this maintenance activity, data sessions established via this node may experience brief interruptions of up to one minute.
Please be assured that our teams will closely monitor service availability throughout the maintenance window and immediately afterward to ensure service stability.
Sep 11, 07:58 UTC
Roaming platform Upgrade (Day 1)
Scheduled: Sep 28, 07:00 - 15:00 UTC
Scheduled-Dear customers
We are going to perform a planned maintenance (upgrade) on our Roaming platform.
During this activity, data sessions for some devices will be re-established via other UPF.
This procedure should be seamless for your devices.
Please note that we will check the availability of your service after the maintenance window has passed.
Should you have any questions or require further clarification, please do not hesitate to reach out to our 24/7 customer support team. We value your partnership and appreciate your understanding during this essential maintenance period.
In the exceptional situation if you detect something abnormal please do not hesitate to contact our support team.
We remain committed to providing you with exceptional service.
Sep 18, 12:52 UTC
Roaming platform Upgrade (Day 2)
Scheduled: Sep 29, 07:00 - 15:00 UTC
Scheduled-Dear customers
We are going to perform a planned maintenance (upgrade) on our Roaming platform.
During this activity, data sessions for some devices will be re-established via other UPF.
This procedure should be seamless for your devices.
Please note that we will check the availability of your service after the maintenance window has passed.
Should you have any questions or require further clarification, please do not hesitate to reach out to our 24/7 customer support team. We value your partnership and appreciate your understanding during this essential maintenance period.
In the exceptional situation if you detect something abnormal please do not hesitate to contact our support team.
We remain committed to providing you with exceptional service.
Sep 18, 12:53 UTC
Maintenance works on infrastructure elements in Marseille.
Scheduled: Sep 29, 19:00 - 00:00 UTC
Scheduled-Dear Customers,
IoTKinect will conduct planned maintenance on network infrastructure in Marseille, as part of our continuous efforts to ensure network stability and service reliability.
During this maintenance activity, we do not expect any impact on your services.
Sep 18, 13:03 UTC
Roaming platform Upgrade (Day 3)
Scheduled: Sep 30, 07:00 - 15:00 UTC
Scheduled-Dear customers
We are going to perform a planned maintenance (upgrade) on our Roaming platform.
During this activity, data sessions for some devices will be re-established via other UPF.
This procedure should be seamless for your devices.
Please note that we will check the availability of your service after the maintenance window has passed.
Should you have any questions or require further clarification, please do not hesitate to reach out to our 24/7 customer support team. We value your partnership and appreciate your understanding during this essential maintenance period.
In the exceptional situation if you detect something abnormal please do not hesitate to contact our support team.
We remain committed to providing you with exceptional service.
Sep 18, 12:54 UTC
Roaming platform Upgrade (Day 4)
Scheduled: Oct 1, 07:00 - 15:00 UTC
Scheduled-Dear customers
We are going to perform a planned maintenance (upgrade) on our Roaming platform.
During this activity, data sessions for some devices will be re-established via other UPF.
This procedure should be seamless for your devices.
Please note that we will check the availability of your service after the maintenance window has passed.
Should you have any questions or require further clarification, please do not hesitate to reach out to our 24/7 customer support team. We value your partnership and appreciate your understanding during this essential maintenance period.
In the exceptional situation if you detect something abnormal please do not hesitate to contact our support team.
We remain committed to providing you with exceptional service.
Sep 18, 12:55 UTC
CGNAT upgrade in the USA, Ashburn.
Scheduled: Oct 5, 05:00 - 07:00 UTC
Scheduled-Dear Customers,
As part of our ongoing commitment to delivering best-in-class services worldwide, we will be performing an upgrade of our CGNAT infrastructure in the USA, Ashburn.
During this maintenance activity, data sessions established via this node may experience brief interruptions of up to one minute.
Please be assured that our teams will closely monitor service availability throughout the maintenance window and immediately afterward to ensure service stability.
Sep 18, 12:43 UTC
Past Incidents
Sep 20, 2026
No incidents reported.
Sep 19, 2026
No incidents reported.
Sep 18, 2026
No incidents reported.
Sep 17, 2026
No incidents reported.
Sep 16, 2026
No incidents reported.
Sep 15, 2026
Maintenance works on infrastructure elements in Marseille.
Completed-The scheduled maintenance has been completed.
Sep 15, 22:00 UTC
In Progress-Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 18:00 UTC
Scheduled-Maintenance will begin as scheduled in 60 minutes.
Sep 15, 17:00 UTC
Scheduled-Dear Customers,
IoTKinect will conduct planned maintenance on network infrastructure in Marseille, as part of our continuous efforts to ensure network stability and service reliability.
During this maintenance activity, we do not expect any impact on your services. However, some data sessions may be re-established during the maintenance window. This process is typically seamless and should not result in any noticeable disruption for end devices.
Thank you for your understanding.
Sep 9, 13:38 UTC
Sep 14, 2026
No incidents reported.
Sep 13, 2026
No incidents reported.
Sep 12, 2026
No incidents reported.
Sep 11, 2026
No incidents reported.
Sep 10, 2026
CGNAT upgrade in Marseille.
Completed-The scheduled maintenance has been completed.
Sep 11, 01:00 UTC
In Progress-Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 20:00 UTC
Scheduled-Maintenance will begin as scheduled in 60 minutes.
Sep 10, 19:00 UTC
Scheduled-Dear Customers,
As part of our ongoing commitment to delivering best-in-class services worldwide, we will be performing an upgrade of our CGNAT infrastructure in Marseille.
During this maintenance activity, data sessions established via this node may experience brief interruptions of up to one minute.
Please be assured that our teams will closely monitor service availability throughout the maintenance window and immediately afterward to ensure service stability.
Sep 3, 14:31 UTC
Sep 9, 2026
No incidents reported.
Sep 8, 2026
No incidents reported.
Sep 7, 2026
No incidents reported.