IoTKinect SIM Connectivity
Management PortalOperational
APIOperational
Mobile Core NetworkOperational
Data ConnectivityOperational
SMS ConnectivityOperational
Signalling ConnectivityOperational
Roaming DestinationsOperational
SFTP data streamOperational
API data streamOperational
eSIM for Consumer platformOperational
IoTKinect Systems
GPS TrackingOperational
EdgeKinect VisionOperational
Edgekinect CoreOperational
FerryKinectOperational
Scheduled Maintenance
CGNAT upgrade in Marseille.
Scheduled: Sep 10, 20:00 - 01:00 UTC
Scheduled-Dear Customers,
As part of our ongoing commitment to delivering best-in-class services worldwide, we will be performing an upgrade of our CGNAT infrastructure in Marseille.
During this maintenance activity, data sessions established via this node may experience brief interruptions of up to one minute.
Please be assured that our teams will closely monitor service availability throughout the maintenance window and immediately afterward to ensure service stability.
Sep 3, 14:31 UTC
Past Incidents
Sep 5, 2026
No incidents reported.
Sep 4, 2026
No incidents reported.
Sep 3, 2026
No incidents reported.
Sep 2, 2026
No incidents reported.
Sep 1, 2026
No incidents reported.
Aug 31, 2026
No incidents reported.
Aug 30, 2026
No incidents reported.
Aug 29, 2026
No incidents reported.
Aug 28, 2026
No incidents reported.
Aug 27, 2026
CGNAT upgrade in Singapore.
Completed-The scheduled maintenance has been completed.
Aug 27, 21:00 UTC
In Progress-Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 17:00 UTC
Scheduled-Maintenance will begin as scheduled in 60 minutes.
Aug 27, 16:00 UTC
Scheduled-Dear Customers,
As part of our ongoing commitment to delivering best-in-class services worldwide, we will be performing an upgrade of our CGNAT infrastructure in Singapore.
During this maintenance activity, data sessions established via this node may experience brief interruptions of up to one minute.
Please be assured that our teams will closely monitor service availability throughout the maintenance window and immediately afterward to ensure service stability.
Aug 13, 12:57 UTC
Aug 26, 2026
SFT Services Degradation
Postmortem- Read details
Sep 3, 09:57 UTC
Resolved-Dear Customers,
Following continued observation, we can confirm that all SFT services have remained stable, running via Marseille site. We are therefore closing this incident.
A detailed Root Cause Analysis will follow in the coming days.
Thank you for your patience and understanding throughout this incident.
Kind Regards,
IoTKinect Support Team
Aug 26, 19:17 UTC
Investigating-Please be informed that IoTKinect faced a SFT incident on 26/8/2026, all SFT services went down at 11:50 GMT, following the degradation that had started at 11:15 GMT. Impact was noticed for traffic, provisioning, portal and API services during this time.
The troubleshooting measures involved switchover from site in Brussels to Marseille, that was successful after requiring some additional configurations.
Since 14:30 GMT, the API and portal serviced had been restored, while data/traffic was restored gradually in a controlled way.
All teams are mobilised around the clock to follow up the situation.
The services are currently running via Marseille site, and we are keeping a freeze of activity for Marseille data center, to ensure stability.
Strict monitoring is ongoing.
Detailed Root cause analysis will be conducted and shared in the coming days.
Aug 26, 17:02 UTC
Investigating-Dear Partner,
Portal and API services, which are now operating normally.
Data services are also recovering.
We will provide further updates as more information becomes available.
Thank you for your continued patience and understanding.
Kind Regards,
IoTKinect Support Team
Aug 26, 15:49 UTC
Investigating-Dear Partner,
We are seeing continued recovery of the Portal and API services, which are now returning to normal operation.
Data services, however, are still experiencing some degradation and might take a bit more time to fully recover and our teams continue to monitor the situation closely.
We will provide further updates as more information becomes available.
Thank you for your continued patience and understanding.
Kind Regards,
IoTKinect Support Team
Aug 26, 14:46 UTC
Investigating-Dear Partner,
We are observing that the portal and API services are recovering now.
For data services we are still observing degradation
We keep monitoring closely and will share further updates.
Thank you for your patience and understanding.
Kind Regards,
IoTKinect Support Team,
Aug 26, 13:08 UTC
Investigating-We are continuing to investigate this issue.
Aug 26, 11:52 UTC
Investigating-Dear customers,
We are currently experiencing partial service degradation affecting SFT services. Our team is aware of the issue and actively investigating the root cause.
Further updates will be shared as more information becomes available.
We apologize for any inconvenience and thank you for your patience.
IoTKinect Support Team
Aug 26, 11:51 UTC
Aug 25, 2026
No incidents reported.
Aug 24, 2026
SFT - New Release 26.3
Completed-The scheduled maintenance has been completed.
Aug 25, 03:00 UTC
In Progress-Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 18:00 UTC
Scheduled-Maintenance will begin as scheduled in 60 minutes.
Aug 24, 17:01 UTC
Aug 23, 2026
No incidents reported.