IoTKinect SIM Connectivity
Management PortalOperational
APIOperational
Mobile Core NetworkOperational
Data ConnectivityOperational
SMS ConnectivityOperational
Signalling ConnectivityOperational
Roaming DestinationsOperational
SFTP data streamOperational
API data streamOperational
eSIM for Consumer platformOperational
IoTKinect Systems
GPS TrackingOperational
EdgeKinect VisionOperational
Edgekinect CoreOperational
FerryKinectOperational
Scheduled Maintenance
SFT - New Release 26.2
Scheduled: Jun 22, 03:00 - 12:00 UTC
CGNAT upgrade in Marseille.
Scheduled: Jun 24, 21:00 - 02:00 UTC
Scheduled-Dear Customers,
As part of our ongoing commitment to delivering best-in-class services worldwide, we will be performing an upgrade of our CGNAT infrastructure in Marseille.
During this maintenance activity, data sessions established via this node may experience brief interruptions of up to one minute.
Please be assured that our teams will closely monitor service availability throughout the maintenance window and immediately afterward to ensure service stability.
Jun 18, 06:54 UTC
CGNAT upgrade in Singapore.
Scheduled: Jul 1, 16:00 - 20:00 UTC
Scheduled-We will be undergoing scheduled maintenance during this time.
Jun 18, 12:38 UTC
Scheduled-Dear Customers,
As part of our ongoing commitment to delivering best-in-class services worldwide, we will be performing an upgrade of our CGNAT infrastructure in Singapore.
During this maintenance activity, data sessions established via this node may experience brief interruptions of up to one minute.
Please be assured that our teams will closely monitor service availability throughout the maintenance window and immediately afterward to ensure service stability.
Jun 5, 14:04 UTC
Past Incidents
Jun 18, 2026
Maintenance works on infrastructure (day3).
Completed-The scheduled maintenance has been completed.
Jun 18, 13:00 UTC
In Progress-Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 07:00 UTC
Scheduled-Maintenance will begin as scheduled in 60 minutes.
Jun 18, 06:00 UTC
Scheduled-We will be undergoing scheduled maintenance during this time.
Jun 8, 15:15 UTC
Scheduled-We will be undergoing scheduled maintenance during this time.
Jun 8, 15:14 UTC
Scheduled-Dear customers
As part of IoTKinect’s ongoing commitment to network stability, IoTKinect will perform a Maintenance works on infrastructure elements.
During this activity, data sessions for some devices will be closed and re-established via other nodes.
This procedure should be seamless for your devices.
Please note that we will check the availability of your service after the maintenance window has passed.
Should you have any questions or require further clarification, please do not hesitate to reach out to our 24/7 customer support team.
We value your partnership and appreciate your understanding during this essential maintenance period.
Jun 5, 14:18 UTC
Jun 17, 2026
CGNAT upgrade in Brussels.
Completed-The scheduled maintenance has been completed.
Jun 17, 21:53 UTC
In Progress-Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 21:00 UTC
Scheduled-Maintenance will begin as scheduled in 60 minutes.
Jun 17, 20:00 UTC
Scheduled-Dear Customers,
As part of our ongoing commitment to delivering best-in-class services worldwide, we will be performing an upgrade of our CGNAT infrastructure in Brussels.
During this maintenance activity, data sessions established via this node may experience brief interruptions of up to one minute.
Please be assured that our teams will closely monitor service availability throughout the maintenance window and immediately afterward to ensure service stability.
Jun 5, 13:31 UTC
Maintenance works on infrastructure (day2).
Completed-The scheduled maintenance has been completed.
Jun 17, 10:36 UTC
In Progress-Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 07:00 UTC
Scheduled-Maintenance will begin as scheduled in 60 minutes.
Jun 17, 06:01 UTC
Scheduled-We will be undergoing scheduled maintenance during this time.
Jun 8, 15:14 UTC
Scheduled-Dear customers
As part of IoTKinect’s ongoing commitment to network stability, IoTKinect will perform a Maintenance works on infrastructure elements.
During this activity, data sessions for some devices will be closed and re-established via other nodes.
This procedure should be seamless for your devices.
Please note that we will check the availability of your service after the maintenance window has passed.
Should you have any questions or require further clarification, please do not hesitate to reach out to our 24/7 customer support team.
We value your partnership and appreciate your understanding during this essential maintenance period.
Jun 5, 14:17 UTC
Jun 16, 2026
Maintenance works on infrastructure (day1).
Completed-The scheduled maintenance has been completed.
Jun 16, 10:21 UTC
In Progress-Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 07:00 UTC
Scheduled-Maintenance will begin as scheduled in 60 minutes.
Jun 16, 06:00 UTC
Scheduled-We will be undergoing scheduled maintenance during this time.
Jun 8, 15:12 UTC
Scheduled-Dear customers
As part of IoTKinect’s ongoing commitment to network stability, IoTKinect will perform a Maintenance works on infrastructure elements.
During this activity, data sessions for some devices will be closed and re-established via other nodes.
This procedure should be seamless for your devices.
Please note that we will check the availability of your service after the maintenance window has passed.
Should you have any questions or require further clarification, please do not hesitate to reach out to our 24/7 customer support team.
We value your partnership and appreciate your understanding during this essential maintenance period.
Jun 5, 14:16 UTC
Jun 15, 2026
No incidents reported.
Jun 14, 2026
No incidents reported.
Jun 13, 2026
No incidents reported.
Jun 12, 2026
No incidents reported.
Jun 11, 2026
LTE and GRX traffic degradation
Postmortem- Read details
Jun 18, 12:52 UTC
Resolved-Dear Partner,
After extensive monitoring we are not observing this degradation anymore.
Detailed information on the root cause will be shared at a later date.
Thank you.
Kind Regards,
IoTKinect Support Team.
Jun 11, 12:50 UTC
Monitoring-Dear Partner,
We are observing that the LTE signalling traffic is now fully recovered.
We continue monitoring to ensure the service stability.
Thank you for your patience and understanding.
Kind Regards,
IoTKinect Support Team.
Jun 11, 10:19 UTC
Identified-Dear partner,
We have localised the root cause of the issue and working on resolution.
Further information will be shared.
Thank you for your understanding.
Kind Regards,
IoTKinect Support Team.
Jun 11, 09:44 UTC
Investigating-Dear Partner,
We are observing LTE signalling traffic degradation.
We are aware of this issue and working on resolving it.
Further information will be shared.
Thank you for your understanding.
Kind Regards,
IoTKinect Support Team.
Jun 11, 09:37 UTC
Jun 10, 2026
SFT - New Release 26.2
Completed-Dear Customer,
We would like to provide you with an update regarding the planned maintenance activity (SFT - New Release 26.2).
Unfortunately, the activity could not be completed successfully as planned. To ensure service stability and avoid any unintended impact, the maintenance was halted before its conclusion.
Our technical teams are currently reviewing the outcome of the activity and assessing the next steps. Once the analysis is completed, we will communicate a new maintenance window and provide the necessary details in advance.
We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any questions or concerns, please do not hesitate to contact us.
Kind regards.
Jun 11, 01:23 UTC
In Progress-Dear Customers,
During the planned maintenance we've observed a degradation for API service. Service was already restored and we are working to identify the root cause.
Jun 10, 19:48 UTC
In Progress-Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 18:00 UTC
Scheduled-Maintenance will begin as scheduled in 60 minutes.
Jun 10, 17:00 UTC
CGNAT upgrade in Ashburn.
Completed-The scheduled maintenance has been completed.
Jun 10, 08:00 UTC
In Progress-Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 04:00 UTC
Scheduled-Maintenance will begin as scheduled in 60 minutes.
Jun 10, 03:00 UTC
Scheduled-Dear Customers,
As part of our ongoing commitment to delivering best-in-class services worldwide, we will be performing an upgrade of our CGNAT infrastructure in Ashburn.
During this maintenance activity, data sessions established via this node may experience brief interruptions of up to one minute.
Please be assured that our teams will closely monitor service availability throughout the maintenance window and immediately afterward to ensure service stability.
Jun 5, 13:42 UTC
Jun 9, 2026
No incidents reported.
Jun 8, 2026
SFT - New Release 26.2
Completed-Dear Customer,
We would like to provide you with an update regarding the planned maintenance activity (SFT - New Release 26.2).
Unfortunately, the activity could not be completed successfully as planned. To ensure service stability and avoid any unintended impact, the maintenance was halted before its conclusion.
Our technical teams are currently reviewing the outcome of the activity and assessing the next steps. Once the analysis is completed, we will communicate a new maintenance window and provide the necessary details in advance.
We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any questions or concerns, please do not hesitate to contact us.
Kind regards.
Jun 8, 22:42 UTC
In Progress-Dear Customers,
During the planned maintenance we've observed a degradation for API service. Service was already restored and we are working to identify the root cause.
Jun 8, 20:07 UTC
In Progress-Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 18:00 UTC
Scheduled-Maintenance will begin as scheduled in 60 minutes.
Jun 8, 17:00 UTC
Scheduled-Dear Customers,
Following the LTE signalling event on 3 June, and to ensure the best possible experience, we have rescheduled the Release 26.2 deployment from 4 June to 9 June.
Thank you for your understanding.
Jun 3, 12:29 UTC
Maintenance works on infrastructure in Marseille.
Completed-The scheduled maintenance has been completed.
Jun 8, 16:00 UTC
In Progress-Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 08:00 UTC
Scheduled-Maintenance will begin as scheduled in 60 minutes.
Jun 8, 07:00 UTC
Scheduled-Dear customers
As part of IoTKinect’s ongoing commitment to network stability, IoTKinect will perform a Maintenance works on infrastructure elements in Marseille.
No impact is expected for your traffic.
May 29, 16:20 UTC
Jun 7, 2026
Maintenance work on SFTP server.
Completed-The scheduled maintenance has been completed.
Jun 7, 04:00 UTC
In Progress-Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 00:00 UTC
Scheduled-Maintenance will begin as scheduled in 60 minutes.
Jun 6, 23:00 UTC
Scheduled-Dear Customers,
Please be informed that SFTP service provider will be performing maintenance work on MFT server.
If you are using the SFTP feed for events or CDRs, you may experience delays in file transfers during the maintenance window.
After the activity is completed, all pending files will be resent.
May 29, 16:16 UTC
Jun 6, 2026
No incidents reported.
Jun 5, 2026
No incidents reported.