User Plane Function nodes and HSS Upgrade (stage 1)

Incident Report for IoTKinect

Completed

The scheduled maintenance has been completed.
Posted 9 days ago. Jan 13, 2026 - 11:36 UTC

In Progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 10 days ago. Jan 13, 2026 - 07:00 UTC

Scheduled

Maintenance will begin as scheduled in 60 minutes.
Posted 10 days ago. Jan 13, 2026 - 06:00 UTC

Scheduled

Dear customers We are going to perform a planned maintenance (upgrade) on our User Plane Function nodes (data nodes) and HSS. During this activity, data sessions for some devices will be closed and re-established via other UPF. This procedure should be seamless for your devices. Please note that we will check the availability of your service after the maintenance window has passed. Should you have any questions or require further clarification, please do not hesitate to reach out to our 24/7 customer support team. We value your partnership and appreciate your understanding during this essential maintenance period. In the exceptional situation if you detect something abnormal please do not hesitate to contact our support team at [email protected]. We remain committed to providing you with exceptional service.
Posted 16 days ago. Jan 7, 2026 - 08:41 UTC
This incident affected: Data Connectivity and Signalling Connectivity.