Major service impact for all SFT services
Incident Report for IoTKinect
Resolved
This incident has been resolved.
Monitoring
Dear customers,
All services have been successfully restored, and we will continue to monitor the system to ensure full stability.
Identified
Dear customers,
we are completing services restoration, going to restore all the services in next 30 minutes.
Identified
We are continuing to work on a fix for this issue.
Identified
Dear customers,
Service restoration is still in progress, and we estimate that one additional hour will be required to complete the process.
Identified
Dear customers, We are actively working on restoring the service and will keep you informed about any progress. We expect to restore services within the next 1 hour.
Identified
Dear customers,
We are actively working on restoring the service and will keep you informed about any progress.
We expect to restore services within the next 3 hours.
Identified
Dear Customers
During the execution of scheduled maintenance, we have encountered an issue affecting all SFT services.
The impact on data services has been mitigated, and our team is actively working to restore the remaining services as quickly as possible.
We sincerely apologize for any inconvenience this may cause and thank you for your patience and understanding while we resolve the situation.
We will provide further updates as the situation progresses.
This incident affected: Management Portal, API, Data Connectivity, SMS Connectivity, SFTP data stream, API data stream, and eSIM for Consumer platform.